Puzzle Solutions Holdings LLC

Field Service Engineer Level 2 (X-Ray/Mammo)

Location US-PA-Philadelphia
Category
Healthcare/Medical
Position Type
Full-Time

Position Overview

TriImaging
Now Hiring Field Service Engineer Level 2 (X-Ray/Mammo)!
Location: Philadelphia, PA
*Some regional travel may be required*
Salary: Flexible based on experience. 
 
Who We Are: Tri-Imaging Solutions is at the forefront of medical imaging equipment innovation, specializing in enterprise imaging systems management. We're committed to pushing boundaries and delivering cutting-edge solutions to the industry. Join our dynamic team and contribute to advancing medical imaging technology.
 
What’s in It for You (Benefits):
  • Highly competitive salary
  • Car/travel reimbursement
  • Continuing diagnostic imaging training
  • Company-paid holidays plus PTO
  • Major medical/dental/vision benefits
  • Recognition/reward program
Position Overview: We’re hiring a seasoned Level 2 Field Service Engineer with 2–3 years of experience servicing general X-ray and mammography equipment. This role requires advanced troubleshooting, independent installations, and full-spectrum support of imaging systems in healthcare environments.

 

What You’ll Do:

  • Independently install, calibrate, and repair X-ray and mammography systems

  • Perform advanced diagnostics, preventive maintenance, and emergency repairs

  • Provide technical training and operational guidance to end users

  • Collaborate with OEMs and healthcare professionals to ensure uptime and compliance

  • Serve as a field expert for imaging equipment performance and system support

  • Travel within territory and occasionally support regional/national projects

  • Contribute to business development through client relationship management

What You’ll Need (Requirements):
  • Associate degree in Biomedical/Electrical Engineering or related field, or comparable industry experience
  • 2–3 years of field service experience with general X-ray and mammography equipment
  • In-depth knowledge of diagnostic tools, OEM specs, and medical device safety standards
  • Strong analytical and independent troubleshooting skills
  • Excellent written and verbal communication
  • Self-motivated, flexible, and willing to travel regionally to assist other engineers

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